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Discussion Starter #1
Hi guys

If there was a perfect online store what would you want it to carry?

What are the materials that you would like to see readily available?

Would you like a shop that has tools, fly boxes, hooks, tinsels, threads along with fur and feathers, a one stop shop so to speak?

Are you only interested in materials?

I would like to hear all your thoughts on this…

Thanks guys

B
 

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Brick and Motar ...

To me, the perfect store has a real store front that you can drop in and pick up some last minute materials, hooks, gear, etc. A place that teaches fly tying and fly fishing. A place where you can go and have a tying night with people you just met.

To me, on line only doesn't work. I work hard to throw dollars at my local fly shops so that they will stay in business and be around when I need some gear or service.


Mark
 

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Dom
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Good selection of quality turkey tail pairs. Its pain in the azz to look, buy, clean, stem, freaze, dye your own...
 

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Closest I've seen is Bear's Den - awesome service, great selection and also an amazing "bricks" location that ha some stuff that does not quite make it online :)
 

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BULL DOG!!!!
Gaelforce
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Already exists......REDSHED!!!!!!!!!:cool:
 

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Absolutely a one-stop shop. Be really nice to have a Canadian store offering all speciality materials, hooks, fly boxes, rods, waders, etc. This should be a store with access to high-end materials including a good assortment of all types and colours of feathers, furs, tinsels, wools, etc., and sold using CDN currency.
That is my dream. Maybe also carry books, and perhaps previously loved goods as well. Also, over time, start to employ specialists to sell destination trips.
 

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I couldn't ask for more than AO. Exotics, run of the mill, fancy hooks, custom dye jobs, ALWAYS quality! I can order from his easy to navigate site and know I will get good stuff in a very timely manner.
 

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A decent selection of complete skins.

Long schlappen.

Long pheasant rump.

White Eared Pheasant.

Veevus threads and tinsels.

Long fibered Golden Pheasant Tail (or Amgold)

Decent GP Heads (complete)

Just spit balling here, I'm sure there's more.
 

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seaterspey
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You know it's great to say I shop only at my local fly shop! I don't have one and so do many others on this site. If you do cherish it while it's still around cause you never know in this crazy ass business.

Don't get me started on retail and the fishing industry.

That being said the perfect shop would be someone that carries quality products that you just have to order once and know you are getting what you need. Feathers, good dubbing, silks, skins, tinsel, hooks and some nice tools. Forget the big names of waders, clothing and such you can buy that in any shop at the same price. Someone willing to follow what's going on in the steelhead industry and bring in new materials. Sell the hard to get products, the seldom seen and unusual.

Don't be mainstream.

I got more but later.
KC
 

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Discussion Starter #10
Thanks for the input, I understand some of you like a physical address you can walk into. However I am asking strictly about an online store.

Thx

B
 

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Lately when I have gone on-line to purchase some tools or related wood working things, I haven found more and more American stores will not ship to Canada. They dont say this up front either, its only after you have filled out all the bs forms, selected shipping and payment options etc etc that you find out. Pisses me right off. Or they will ship via a third party shipper, which I dont get at all. All that does is double my shipping costs and add days to an already long process. This is something relatively new it seems too. I dont buy much fly or fishing stuff on-line as there are several shops in my area , and I try to support them as much as I can. It would suck to not have them around, even if it costs me more to shop locally. I'm ok with that.

To actually address some of your question:

-have accurate pics that when you hit the zoom that it does really zoom in. No point in hitting zoom and it doesnt zoom.

-when you are out of stock, say so right up front in the product description

- be realistic with shipping both time wise and cost, It costs more to ship out of Canada, A lot more then out of the US. It also takes longer. Most Canucks get this, but be clear on this to your US customers. Combine shipping etc. Maybe offer incentives..

-there already are many on-line stores that specialise in fly stuff. Some are even Canadian. What will you be doing differently that will be better? For hard to find materials for tying classic Atlantic (and now SH bugs) its a drag they cant or wont ship certain products to Canada.

- have a fault proof customer is always right dispute resolution process.

- offer more ways to pay than just paypal

- offer something different ie, if you volunteer your time in fish advocacy you get a discount. lol...I'm joking but wouldn't that be a novel way to encourage people to give back.

An acquaintance used to manage a tackle shop. He got flack from the co-owner for making super deals that actually moved a lot of product. They didnt make the typical markup, but when the thing has been sitting there so long its got UV sun damage its time to discount it and move it. The store still made money, the customer got a deal, and the old stock finally got out of there, so really most of us thought it was a win win thing. The owner didnt get that though. Funny. the store went tits up. He had a lot of customers that followed him from store to store. He has an on-line store through E-bay that ships fast, cheap and accurately. He gets it and understands why people shop on line. That is something to understand: some people will spend $5 in gas to save 38 cents. Now with the on-line thing that mentality has become worse. You wont make all of your customers happy all of the time, understand that some people will consume so much of your time and you wont see any return from that. Even in a faceless on-line environment. Understand this will consume 10 times more of your time than you are expecting and will change the relationship you have with your friends in the retail world.
 

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well it depends on too many things to say exactly, but a store which has every color hackle, shlappen, golden pheasants, different color hairs and other basic cheap stuff readily available. I shop online for all my expensive stuff, find the exotic stuff from bird owners, and the rest of the basic necessities I get from the local fly shop. If I run out of black hackle, I want to be able to run to the fly shop and not have to think twice if they have it or not. I dont expect a fly shop to have florican bustard but certain things every fly shop should have.
 

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In my experience The Perfect Shop doesn't exist. Shop owners can be excellent by going the distance to source what they don't have that I may be after while keeping me posted. That alone would keep me coming back.
 

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To me the perfect online store would have everything in stock at the cheapest price with the best knowledge and service, and quickest free shipping. (ha!)

The closer you can get to this, the more successful you will be.

Aaron
 

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Lucky Bastard
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Dont sell what you dont have on hand. That means keeping on top of the sight and full attention to what you have. Free shipping is great,but hard on the start-up guy. A fixed ship rate I believe always works best for all. You dont have to raise you price to cover free, and the consumer knows straight up. That being said ,the rate should be posted on your main page. Nothing is more irritating than trying to find out how much shipping is. It needs to be clearly posted without any search,NOT AT CHECKOUT. 3.99-4.99 should be good on most anything. Under 5 bucks is a good eye catcher. Even 6.99 is going to be less than most shipping fees,but 4.99 looks and feels like a good deal to the consumer.

Scott:smokin:
 
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