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Discussion Starter · #1 ·
Noticed with some displeasure that the finish of my T&T "bruises" very easily--just going through some minor brush/tree limbs seems to quickly put scratches onto the rod finish. I don't find this to be the case with my other rods and wanted to know if this is just how things are with T&T's?
 

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EAT IT!!!
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That is curious. I have beat the living crap out of a Horizon 10' 7wt for about 6-7 years now, with no problems of this sort, except when it fell off the roof of the car at 70 mhp one day a few years back:tsk_tsk: :whoa:
 

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I have seen a similar problem before. A friend had a T&T Horizon and the finish started chipping off very badly. The rod looked like it had some sort of disease. He sent it back and they replaced it for him. I have a T&T Horizon myself, but have never had any kind of problem with it.

Charlie.
 

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"Sing"
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T&T paint - horrible!

I totally agree.

The paint on T&T falls off and chips easily.
And the male ferrule gets scratched up
a lot more obviously than others.

If you look closely on the female ferrule, you
often will see hairline crack on the epoxy.

-Sing
 

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EAT IT!!!
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This is quite curious stuff. I used to work at a shop that sold T&T about oh maybe 5 years ago, and I saw a lot of warrenty issues, but nothing having to do with the paint. Most were just good old busted rods; fans, windows, car doors and the like. How old are these rods that you all have seen paint problems with?

Back when I sold T&T's their customer service wasn't the best, and the turn around times for repairs were pretty long, at least compared to Sage, Scott, Winston, speaking in general. Have they gotten any better?
 

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Discussion Starter · #6 ·
Good or maybe not so good to hear Pupafoo confirm my problem. On the issue of turnaround, I sent a T&T in for repair during mid-March and am still waiting for it. I sent a Winston in for a similar repair about a week later and received the repaired rod in less than ten days. Kudos to Winston for their excellent service.

This long turnaround time coupled with the cosmetic durability issue has led me to think. How fast is CND in their repair turnaround time?
 

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My experience with both T&T and CND on turn around time has been stellar.

As for the finish on the T&Ts. I have found that the high gloss and dark colored rods do show wear more than other rods. Nothing that would be considered anything more than character though.
 

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"Sing"
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T&T repair

My experience with T&T Repair has been good. I've dealt with them a few times and they have always been super helpful and the turn around was always less than three weeks.

In fact, I received a repaired 9140-5 just yesterday,
adn it was sent to them on March 22.

-Sing
 

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Pullin' Thread
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Like sinktip, I've had steller turn-around and customer service from T&T last year when the tip section of my then 7 year old 1611 broke itself into two pieces when practice casting with yarn.

I must say that the finish of the bottom section on my T&T 1611 has been pulled off by the tape I use to tape the ferrules. This has only happened on the bottom section right below the ferrule and not on the other two section of the rod.

When it was sent in for the new tip (which broke cleanly in half from a flaw in the blank), T&T said there was no structural problem with the bottom section; so unless I was unduly bothered by the finish having pulled off from the tape right below the ferrule, I should keep fishing it and not worry about it. They weren't sure what caused the finish to pull off the blank; but to fix it, they would have had to take the guides off the bottom section of the rod and then refinish it. Since I'm not bothered by it, I've not felt the need to spend the dollars to have this done, and it has not hurt the rod's performance one iota. By the way, this is the only T&T I've ever seen this problem on.
 

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Coast2coast Flyfishaholic
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I'm also a big fan of T&T rods and the staff led by Tom Dorsey, the friendly support of Trevor Bross and others on the team over there are top shelf. I'm going to pick up a T&T single hander this year for stripers (when not two-handing it on the beach :devil: ). I love the smooth action and aesthetics of T&T rods.
 

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EAT IT!!!
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This is all good to hear. T&T makes some great rods, and it sounds like with a few exceptions their service has been good lately. IMO, you can't ask for better than a three week turn around on a broken rod, many of the rods I sent in to them took more like six, so I would assume they really stepped it up in the service department.
 

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some people just have different expectations from their gear.. frankly I think a rod is a tool and a few scratches are just common wear and are neither bad nor unusual. A fishing rod is a tool not a piece of jewlry or an investment.
That said a rods finish should withstand mild abuse. However scratches on the male end of the ferrule are due to contamination in the female end not faulty finish.
If the scrathces really bother you get a blue sharpie, a very fine pointed paint brush and some flexcoat and go to work
 

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"Sing"
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touching up T&T

T&T suggests using "midnight blue" color auto-paint to touch up the paint chips, but it's not easy to achieve a nice finish.
I may try airbrushing it and will let you guys know results.

Unlike Sage who claim they will void the warranty if you ever self-execute any slight modification to the rod, T&T is cool with owner touching up the rod and even changing guides on the rod.

T&T has the most appealing reel seats of all factory rods. They release less marketting hype and don't change models often, again, unlike some other "big names". As a fan, there are three things I'd like them to improve on:

1. Use better quality cork!!!!!
2. Use stripping guide with higher quality insert.
3. Improve on paint durability.

-Sing
 

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Discussion Starter · #15 ·
Thanks for all of your feedback. Above all, Rob put it correctly that a rod is a tool, an instrument of use. I just wish that T&T was on par with its brethren in its finish because its rods do perform with the best. I think CND got it right on with the matte finish on its Specialist series. Pupafoo, how quickly you've gotten your rod back (same as mine) after shipping it out two weeks later than mine just makes my blood boil. Maybe just bad karma which means that I should probably shut up for now.
 

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"Sing"
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T&T again

I suggest you call them and ask when you can get your rod back.

So far both gentlemen I've spoken to on the phone have been very friendly and helpful. According to them, the time it takes to repair and return the rod depends on the kind of breakage and work required.

-Sing
 

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A friend of mine who is a shop manager talked to Tom Dorsey a short time ago about carrying T&T rods in his shop again (he originally dropped T&T because of bad service). And Tom informed him that they were aware of the service problems in the past and are working hard to correct them. With that said, I bet they would be willing to work with you if you did as pupafoo said and give them a call.

Charlie
 
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