Through my own carelessness, I humbly submited a warranty claim for my brand new Echo DH2 8133-4. This was a first time experience for me. I was pleasantly surprised and very pleased to hear that the warranty would be honoured, no questions asked. A new replacement was promptly shipped. I just want to say thanks to Echo/Rajeff Sports for the first class service and the no hassle guarantee. "Thank you!!"