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The fact that these two models were chosen has nothing whatsoever to do with the products, it had only to do with their super low introductory 2003 prices.
Warranty is handled from a general fund, there are no model/series specific buckets. And I must admit it was a tough pill to swallow...
Let me take a headcount... everyone who paid for repair and replacement of a CND rod due to accidental breakage and misuse please raise your hands... <cricket.... cricket>
That's because I covered nearly all of 'em from the slim margins we got from such low price points, in the loss column. From Specialists torn to pieces in accidents to sending second rods to faraway countries, whatever it took I covered them and it felt good, as a hardcore angler myself I can really relate.
Case in point - the Expert 13' 6/7 was priced at $265, and the Custom 13' 7/8 was priced at $365. I think you'll agree that these rods are of excellent quality, their design precision engineered by a master rod designer, and the materials and workmanship are excellent, and most of all they cast beautifully.
These rods were underpriced and are still underpriced at $295 and $395. We're told all the time that all models are underpriced, but it's much more obvious in the Expert and Custom series because of their lower price brackets.
Summary: No, the decision had nothing to do with the series or models, except that these models were way underpriced when compared with other rods of comparable quality on the market and could certainly serve to support customer service goals.
Come to think of it, the Specialists are underpriced too.
Hey thanks for the reminder! :devil:
The fact that these two models were chosen has nothing whatsoever to do with the products, it had only to do with their super low introductory 2003 prices.
Warranty is handled from a general fund, there are no model/series specific buckets. And I must admit it was a tough pill to swallow...
Let me take a headcount... everyone who paid for repair and replacement of a CND rod due to accidental breakage and misuse please raise your hands... <cricket.... cricket>
That's because I covered nearly all of 'em from the slim margins we got from such low price points, in the loss column. From Specialists torn to pieces in accidents to sending second rods to faraway countries, whatever it took I covered them and it felt good, as a hardcore angler myself I can really relate.
Case in point - the Expert 13' 6/7 was priced at $265, and the Custom 13' 7/8 was priced at $365. I think you'll agree that these rods are of excellent quality, their design precision engineered by a master rod designer, and the materials and workmanship are excellent, and most of all they cast beautifully.
These rods were underpriced and are still underpriced at $295 and $395. We're told all the time that all models are underpriced, but it's much more obvious in the Expert and Custom series because of their lower price brackets.
Summary: No, the decision had nothing to do with the series or models, except that these models were way underpriced when compared with other rods of comparable quality on the market and could certainly serve to support customer service goals.
Come to think of it, the Specialists are underpriced too.
Hey thanks for the reminder! :devil:
