US Postal Service 1st Class International SNAFU? - Spey Pages
View Poll Results: Problem with USPS 1st Class International Services to Canada?
Never a problem 42 77.78%
Sometimes a problem 8 14.81%
Problems more often than not 3 5.56%
Quit using 1st Class International to Canada due to problems! 1 1.85%
Voters: 54. You may not vote on this poll

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post #1 of 24 (permalink) Old 02-06-2013, 08:53 PM Thread Starter
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Angry US Postal Service 1st Class International SNAFU?

Over time, I have sent/received gear and other items to and from Canadian members of Spey Pages using First Class International service. In recent months, it seems that there is more delay to the delivery of items I have sent and in a couple of instances, the postal system (either the US or Canadian - and my guess it is the former, not the latter) has failed to deliver stuff that I sent. I can "track" the items I send via the US Custom's form numbers but only so far as once the package crosses the border, the USPS doesn't concern itself with it.

My question is - are other members experiencing similar delays or lost shipments from the US to Canada? Canada to the US?

Just an aside, a few items I have sent across the pond to UK, Ireland and even Russia and in all cases these items were delivered. And sometimes, with surprising speed. But to Canada? Nix, nada, uh-uh...

Hope is that thing with feathers...
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post #2 of 24 (permalink) Old 02-06-2013, 09:00 PM
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Use your USPS tracking number on Canada Post. As soon as it crosses the border it changes to the other.

I'd also blame border services for the extensive wait...

Salty Mykiss Custom Flies
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post #3 of 24 (permalink) Old 02-06-2013, 09:07 PM
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1st Class Mail

Between my Wife & I we receive quite a bit of 1st class mail & parcels & if there was a delay it may have been a day or so but nothing that was of any consequence.

Bob
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post #4 of 24 (permalink) Old 02-06-2013, 09:23 PM
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Before 2013, US Postal Service would only provide on-line info for point A and B. Since Jan 1st, the tracking ( delivery confirmation) is free and a package can be tracked like for UPS, at each point.

The change is due to booming packaging business.
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post #5 of 24 (permalink) Old 02-06-2013, 09:28 PM
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I heard canada post will be like USPS in a week or so.....meaning will track domestic and international packages.
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post #6 of 24 (permalink) Old 02-06-2013, 09:58 PM
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I've experienced the same but going in the opposite direction.
I sold two rods on WFF and shipped them within a day of each other (pending the payment). I live in Vancouver, BC, and the first rod I sent to Oregon via Canada Post took around 10 or 11 days from the day I dropped it off at my Canada Post office. As soon as it hit the border, I lost all tracking info- it wasn't until I got an email from the buyer 11 days later that I knew he had received it that afternoon.
The second rod, which I shipped the day after, went to Colorado. It took four days to get there from the day I dropped it off, and I was able to track it all the way to his door...
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post #7 of 24 (permalink) Old 02-06-2013, 11:11 PM
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Just the other week I had a package take forever to go what is literally 60 miles as the crow flies across the border. Took like two weeks. I was surprised.
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post #8 of 24 (permalink) Old 02-07-2013, 12:39 AM
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I got a custom line from Steve Godshall, which he promptly made and then shipped on Jan 25th from Oregon. For some reason it had to go to Los Angeles first. The USPS "tracking" showed it getting to LA on the 30th, and that's about all the info I got until it showed up in the mailbox today. What's the point of a tracking number/system if you can't actually... you know, track the package?

Anyway, working with Steve was great. The postal service, when it comes to shipping to Canada, is stupid.

Now if all this ice would just thaw.

"I was spey casting for sure. Everything else I'm unsure about." ~Mumbles
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post #9 of 24 (permalink) Old 02-07-2013, 12:47 AM
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Over the last couple years, my experience is 2-3 weeks if shipping to CA.
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post #10 of 24 (permalink) Old 02-07-2013, 12:53 AM
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I use to sell a lot and ship on Ebay before they got FEE crazy. It really has been hit n miss with shipping international. I found out that when I ship a box out of Lewiston Idaho and the postal worker places it in the wrong ship out box then it goes to Seattle instead of Spokane and it adds at least 2days of travel. I know as of late I have had issues because of the changes that they are making to first class and priority mail. I have never had a lost item going up north but I have had one take 2 weeks to get there
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post #11 of 24 (permalink) Old 02-07-2013, 12:54 AM
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Of the 20 or so transactions with members here, I've seen from 5 days to 2 weeks. It seems faster to ship to the US than receive from there IMO. At least compared to traded items,mine seem to get there first. I have never had a lost item sent or expected.....knock on wood.
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post #12 of 24 (permalink) Old 02-07-2013, 01:08 AM
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Knock on wood I have always had good luck with USPS and Canadian postal service. Prices are very steep to send a rod from here to US (~$40), but reasonable the other way around. It takes a while, but I figure that is par for the course when you live in the Yukon.

Where I have been really annoyed is when a seller ships using FedEx or Purolator from US to Yukon. Costs way more and I get dinged more on customs, plus broker fees. They are fast though.

My two-cents.
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post #13 of 24 (permalink) Old 02-07-2013, 01:23 AM
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If you read what each service provides you'll notice that first class is the slowest and cheapest...

If you want it faster pay for priority or express...
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post #14 of 24 (permalink) Old 02-07-2013, 02:07 AM
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Never Had a Problem

I've never had a problem with USPS. Over the last few years I have bought a lot items off of American Spey Pages members. Occasionally, items will take a little longer than I think that they should, but so far, every item has always shown up. I'm also a big fan of Canada Post. Every item I have shipped to the US, the delivery has been on time. Within Canada, I usually use Xpresspost; the three to four day service and signature option plus insurance works well for most packages.

Cheers,
Gary
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post #15 of 24 (permalink) Old 02-07-2013, 03:15 AM
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USPS has been good

Looking at 15 years of history, and including a time when as an Operations Director where one of my groups managed 3000 shipments a week:

* USPS - very reliable and border crossing can be unpredictable and slow. No lost shipments
and delivery speed usually good. Slow delivery I maintain is a function of Canadian Border Services.
* CanadaPost - reliable, but can be slow. Two shipments - lost-damage.
* Purolator - fast, reliable but limited coverage. No lost shipments.
* Emery - Fast and reliable. One damage shipment (clearly they dropped an container on it).

* FedEx - Fast, fare reliability - no lost shipments, damage is too frequent. Illustrates a lack of carrying of drivers and limited liability FedEx hides behind (this was a conclusion well before the Computer Monitor over the fence incident). We seen them clean up and rebox damage shipments, so you accept a damage shipment unknowingly.

* UPS - Often slow (gotten better), cross-border tracking was a joke (got better in the 90s when they bought Frtiz-Starboard) and too many lost packages. One quarter, we were tracking a 9+% extended lost or permanent lost performance. I do not believe we were the only company tracking and reporting back on their pathetic performance, but they did get better. Besides being upfront with UPS on the issues, we were also instructing our suppliers NOT to use UPS. Link bad performance to lost of sales was the message. I do avoid UPS given this bad historical performance, but have used them recently (from those UPS Stores) and have had no issues.

-----

I am no longer an Operations Director with a group that tracks thousands of shipments, which can provide a strong statistical base for management, so things may have changed.

But to the Q at hand - I have been happy with USPS.
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