I recall years ago I became enamoured by the reels of one bench maker years ago, I found a dealer of his in Europe, with whom I placed many orders for his reels. He had a site similar to Jim's Just Reels site, promoting reel and rod makers.
He took good care of clients such as myself, and prices were always very reasonable, close to USD prices, which was unheard of for a European dealer. Service was always impeccable.
Many years later the said maker dismissed the services of this very successful dealer, citing reasons of allowing unreasonable requests from the clients, placing too much pressure on himself. The real reason was purely to gain more profit for himself, even though the dealer had put thousands of dollars his way, business he would never have drummed up himself. I immediately cancelled any outstanding orders I had with the maker, and put up for sale the reels that I had bought over the years. A trio of those reels are still shown on Gary's site.
A story of the goose and the golden eggs?