Join Date: Dec 2014
Location: Northern California
I tried to get a single-hand rod built by ACR. Spoke directly to the shop and placed the order including credit card # given. That was in July 2017. I was to be sent reel set choices for the build. I made several phone calls and sent several e-mails and never got a response back. I've since moved on to another brand. Good luck with your rod search. I would have like one of his rods.
We are lucky in the PNW to have so many small, high quality custom rod builders, but this does happen quite a bit, where the order falls behind the proverbial filing cabinet and gets forgotten. Rather than getting upset I have found it best, when dealing with these companies, to “help things along” actively. The trick is to always ask for a timeline if possible, and alway get back to ask about things when the mentioned timelines runs out, or when a reasonable time has passed. There are certain people I have enough experience with where I tell them “no rush, get to it when you get to it” and I am confident that whether six hours or six month the job will get done by itself. In other cases past experiences have indicated that following up, sometime a few times, is not only a good idea, but sometimes required.
If you want to look at it with a degree of humor consider it a modern extension of a more medieval (or perhaps Kung Fu movie) perspective - where you don’t just buy a sword from the master, you have to prove you are worthy of it. Just be glad the modern version does not involve sleeping for days outside in the pouring rain and snow in front of the workshop, and getting kicked by the master every morning until he is convinced you are truely worthy.
“Gravity is a harsh mistress!”, The Tick
Last edited by Botsari; 03-02-2018 at 10:27 PM.